Manager, Inventory Operations & Control

Liberty Latin America Communications, Inc.•UNAVAILABLE, PR

170d

About The Position

The Inventory Manager is responsible for end-to-end management, control, and optimization of inventory across the organization, including handsets, SIM cards, accessories, and network equipment. The role ensures inventory accuracy, availability, compliance, and financial integrity through strong controls, ownership of inventory systems, and executive-level reporting. It helps minimize inventory risk, prevent losses, and support informed decisions with data-driven insights. The position oversees inventory policies, stock levels, replenishment, inventory controls, reconciliation, loss prevention, audits, and inventory-related WMS and ERP modules. It develops executive dashboards and actionable reporting on inventory KPIs and collaborates with Supply Chain, Finance, Commercial, IT, Operations, Internal Audit, and Compliance. The manager also leads and develops B2C Department employees, setting priorities and performance expectations while promoting accountability, accuracy, and continuous improvement. The role requires compliance with the Customer First Philosophy, Liberty Latin America's policies and procedures, the Code of Conduct, and Liberty safety standards and procedures. Other functions may be assigned. The successful candidate will be subject to an assessment, background check, and drug test.

Requirements

Bachelor’s degree in Supply Chain, Business Administration, Finance, Engineering, or a related field.
5–8 years of experience in inventory management, supply chain, or operations roles.
At least 3 years of people management experience.
Hands-on experience with ERP and WMS platforms managing serialized or high-value assets.
Fluency in English and Spanish, with excellent written and verbal communication skills.
Strong understanding of telecommunications inventory dynamics, including lifecycle and control requirements for regulated and serialized assets such as handsets and SIM cards.
Ability to work in environments with strict internal controls, audit requirements, and financial accountability, with a focus on loss prevention and fraud mitigation.
High attention to detail and ability to maintain a strategic, enterprise-level view of inventory performance and risk.
Ability to translate complex inventory data into executive-ready insights that support operational, financial, and strategic decisions.
Strong problem-solving skills, including identifying root causes of inventory discrepancies and driving sustainable corrective actions.

Nice To Haves

Experience in telecommunications, technology, or retail distribution environments.

Responsibilities

Oversee inventory levels for handsets, SIM cards, accessories, and network equipment to maintain availability while minimizing excess and obsolescence.
Establish and maintain inventory policies, thresholds, and replenishment guidelines aligned with operational and commercial requirements.
Monitor inventory movements and aging to identify risks and improvement opportunities.
Design, implement, and maintain inventory control frameworks, including cycle count programs and full physical inventories.
Reconcile physical stock against system records to ensure inventory accuracy.
Develop and enforce anti-fraud controls, loss prevention measures, and investigation procedures for inventory discrepancies.
Partner with Internal Audit, Finance, and Compliance to support audits and ensure compliance with company policies and regulatory requirements.
Own and manage inventory-related WMS and ERP modules, ensuring data integrity, appropriate configurations, and effective utilization.
Define system requirements and enhancements that support scalable inventory operations and reporting.
Develop and maintain executive dashboards and reports on inventory KPIs, including turnover, inventory aging, and Days of Inventory (DOI).
Provide senior leadership with clear, actionable inventory insights for strategic and operational decision-making.
Collaborate with Supply Chain, Finance, Commercial, IT, and Operations to align inventory strategy with business needs.
Serve as the primary point of contact for inventory topics across functional stakeholders.
Lead, coach, and develop inventory and operations staff; establish priorities and performance expectations.
Promote accountability, accuracy, and continuous improvement within the inventory function.
Ensure team compliance with company policies, controls, and safety standards.
Demonstrate and ensure compliance with the Customer First Philosophy, Liberty Latin America's policies and procedures, the Code of Conduct, and Liberty safety standards and procedures.
Directly supervise and mentor B2C Department employees in accordance with organizational policies and applicable laws.
Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints; and resolve problems.
Perform other functions as assigned.