Manager, Inventory Control

iHerb•Elgin, IL

5d•Onsite

About The Position

For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact in your career. We constantly strive for innovation, while transforming and improving the online shopping experience for our customers. We believe that individually we are incredible, but when we come together, our growth is infinite. In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed. Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what’s expected, turning challenge into change. If you're ready for it, we want you to join our team. Get started now.

Requirements

Experience with Microsoft Office Suite Programs (i.e.: Microsoft Work, Excel) and Google Office.
Excellent organizational and managerial skills.
Excellent communication skills – written, oral, reading and understanding.
Ability to work extended hours and weekend
Generally requires a minimum of 7-10 years of supervisory warehouse experience in an automated environment
High School Diploma or equivalent experience required
Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy.
Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

Nice To Haves

Bachelor’s Degree highly preferred

Responsibilities

May order department supplies as needed
Plan, schedule, and coordinate departmental activities to fulfill sales orders, meet inventory requirements, and deliver manufactured products in a timely fashion
Issue written and oral instructions
Study and standardize procedures to improve efficiency of team members
Maintain harmony among team members and resolve grievances
Confer with other managers in the distribution center to ensure coordination of other warehouse activities
Confer with other managers outside of the distribution center to ensure coordination of other functions such as inventory management and quality assurance
Maintain a safe and organized work environment
Responsible for working with other departments to assist in resolving issues related to order fulfillment, inventory accuracy and invoicing
Document and maintain all warehouse procedures as they relate to a receiving/replenishing/picking/packing/shipping environment
Responsible for improving and maintaining inventory accuracy
Responsible for evaluating and planning labor for upcoming warehouse needs
Engages in the typical responsibilities of a manager requiring evaluating, organizing, integrating and delegating
Plans, directs and coordinates all activities of the warehouse department in an organized, safe and sanitary work environment that is in compliance with the Company’s policies, OSHA and government regulations
Monitors and manages all aspects of team member performance to include administering write-ups/counseling
Contains and/or reduces cost and drives productivity within the department
Cooperates in a cross-functional manner as a change agent with all departments within the Company
Manages workflow to meet planned department productivity standards
Managers and directs 3rd party vendor activities
Train new or newly assigned team members in the proper methods and standard operating procedures of a job function
Work closely with global logistics team and external shipping services to ensure on-time delivery of packages
Ensure correct shipment of domestic, international and dangerous goods orders
Completes special projects as determined