Manager, Internal Communications

National Basketball Association (NBA)•New York, NY

1d•$90,000 - $105,000•Hybrid

About The Position

The Manager, Internal Communications supports the development and execution of communications that keep employees informed, connected and aligned with the NBA’s business priorities. Reporting to the Director, Internal Communications Strategy, this role will manage day-to-day editorial planning, develop employee-facing content, coordinate communications across internal channels and partner with stakeholders throughout the organization to deliver clear, timely and engaging communications. The Manager, Internal Communications will serve as a key connector between the Internal Communications team and cross-functional partners, translating organizational updates, employee programs and business initiatives into communications that are relevant and accessible to employees.

Requirements

Bachelor’s degree in communications, public relations, journalism, marketing or a related field, or equivalent professional experience
5-7 years’ experience in internal communications, corporate communications, public relations, journalism or related discipline
Strong writing, editing and storytelling skills, with the ability to tailor content for different audiences and channels
Demonstrated experience managing communications projects involving multiple stakeholders, deadlines and approvals
Ability to translate complex information into clear, concise and engaging employee communications.
Strong judgment, attention to detail and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Collaborative approach and demonstrated ability to build productive cross-functional relationship
Experience using communications data or audience feedback to improve content and channel performance

Nice To Haves

Experience supporting HR communications
Experience managing an employee intranet, newsletter or editorial calendar
Familiarity with email measurement, content management and employee engagement platforms
Experience communicating organizational changes, business priorities or employee programs
Experience in InDesign or other design platform
Experience in a global, matrixed or highly visible organization

Responsibilities

Support development and execution of communications plans in support of organizational priorities, employee initiatives and key business milestones
Draft and edit employee emails, intranet stories, Slack content and other internal communications
Support the day-to-day management of the employee intranet, including content planning, publishing and quality control
Recommend appropriate channel, format and timing for communications based on audience needs and communications objectives
Build relationships with partners across Human Resources, Facilities, Information Technology, Social Responsibility, Legal and other departments
Develop and execute recurring reports that highlight performance, employee interests and opportunities for improvement
Help maintain consistent messaging across employee channels
Help develop messaging across HR Centers of Excellence, including Talent, Development, Total Rewards, Recognition and Business Partnership, ensuring communications align with HR priorities and support companywide engagement efforts