Manager, Internal Communications

The Vanguard Group • Scottsdale, PA

1d • Hybrid

About The Position

Leads divisional internal communications infrastructure, and execution. Serves as a trusted advisor to leadership—translating business priorities into clear, compelling messaging while ensuring consistent, high-quality delivery across all channels. Oversees communications platforms, editorial standards, and a team responsible for content creation and channel execution.

Requirements

• 5+ years of relevant experience, including internal communications strategy and execution.
• Demonstrated experience translating business strategy into communications.
• Strong writing, editing, and editorial judgment; ability to maintain high content standards across formats.
• Experience managing communications channels and infrastructure (e.g., intranet, newsletters, measurement).
• Undergraduate degree or equivalent experience required.

Nice To Haves

• Proven people leadership or team management experience preferred.
• Experience managing creative resources (design, video) preferred.
• Advanced degree preferred.

Responsibilities

• Lead & Develop Team: Manage and develop a team of communications professionals, including design, video, and channel execution roles; set high performance standards and drive accountability.
• Strategic Communications Advisory: Partner with senior leaders to shape communications strategies that advance key business priorities and influence outcomes.
• Content & Editorial Leadership: Own editorial standards and oversee all written, visual, and multimedia content; ensure clarity, consistency, and alignment with Vanguard brand.
• Channel & Infrastructure Ownership: Lead end-to-end communications infrastructure (SharePoint/intranet, newsletters, distribution lists, planning, measurement, and multimedia integration). Ensure channels are optimized, integrated, and aligned to audience needs.
• Execution Excellence: Drive end-to-end delivery of communications—from planning through measurement—ensuring timely, high-quality outcomes.
• Stakeholder Influence: Act as a trusted advisor to resolve competing priorities, shape messaging, and guide channel strategy across stakeholders.
• Continuous Improvement: Apply data, insights, and industry best practices to improve communication effectiveness and elevate the crew experience.
• Events & Initiatives: Support communications strategy and execution for major divisional events and key initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager