Manager, Internal Communications

Nestle Operational Services Worldwide SA•Arlington, VA

1d•$125,000 - $155,000•Hybrid

About The Position

The Manager, Internal Communications plays a key role in bringing Nestlé USA's business, brand and culture stories to life through compelling internal communications that connect employees to the company's strategy, purpose and priorities. Reporting to the Senior Manager, Executive & Commercial Communications, this role partners across the business to develop and execute communication strategies that inform, engage and inspire employees. This role helps identify and elevate stories from across commercial teams and the broader organization, connecting successes and functional priorities to the larger Nestlé USA narrative. The Manager serves as a trusted communications partner, translating complex business priorities into clear, engaging content and experiences that help employees understand the company’s direction, connect their work to business outcomes, and engage with the priorities that drive results.

Requirements

7+ years of experience in internal communications, corporate communications, employee engagement, public relations or a related field.
Experience developing strategic communication plans and executing programs that drive employee understanding and engagement.
Strong writing and storytelling experience across multiple formats and channels.
Experience partnering with leaders and cross-functional stakeholders in a complex organization.
Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment.
C-suite engagement experience is required.
Clear and effective communication.
Collaboration and partnership.
Strategic thinking.
Strong judgment and credibility.
Adaptability and comfort with ambiguity.
Curiosity and continuous learning.
Exceptional storytelling ability with a talent for translating complex business topics into clear, compelling messages.
Strong writing, editing and content development skills.
Ability to identify narratives that connect business strategy, culture and employee experience.
Strong stakeholder management and relationship-building skills.
Project management skills with the ability to manage multiple priorities simultaneously.
Excellent presentation and communication skills.
Collaborative mindset and ability to work effectively across functions.
Strong attention to detail and commitment to quality.

Responsibilities

Support the development and execution of internal communication strategies aligned to Nestlé USA business priorities and enterprise storytelling efforts.
Partner with teams across the organization to identify, develop and amplify compelling business, brand, people and culture stories.
Create engaging communications and content across multiple channels, including leadership messages, announcements, videos, and digital communications.
Support communications related to key business priorities, organizational changes and transformation initiatives, helping drive clarity and understanding among employees.
Develop content and messaging that reinforces company strategy, business performance, culture and purpose.
Support the planning and execution of employee communication moments, including Town Halls, leader messaging, and other forums that help employees understand business updates, priorities, and organizational changes.
Partner with the Senior Manager to ensure communications are aligned with enterprise narratives, priorities and messaging frameworks.
Contribute to the development of communication templates, tools and best practices that improve consistency and effectiveness of leader communications across the organization.
Monitor employee feedback and communication effectiveness, using insights to recommend improvements that strengthen clarity, engagement and employee understanding.
Collaborate with Strategy, Human Resources and other cross-functional partners to support enterprise communication priorities.