Manager, Internal Audit Strategy and Change Management

TD BankMount Laurel, NJ
2d$92,220 - $149,310

About The Position

The Manager, Internal Audit Strategy and Change Management is a leadership role responsible for developing, implementing, and evolving the audit strategy while driving change management initiatives within the Internal Audit function. This role blends strategic planning, governance, and business management with advanced audit methodologies and change management practices to ensure the audit function remains agile, innovative, and aligned with organizational goals. The successful candidate will champion a forward-thinking mindset, ensuring the audit strategy is responsive to emerging risks and regulatory changes, while leading change initiatives that optimize audit processes and foster a culture of continuous improvement. This role requires strong leadership, critical thinking, and the ability to collaborate across teams to deliver impactful results.

Requirements

  • Undergraduate degree
  • 5+ years related experience, working in a project environment
  • Advanced knowledge of change management principles, industry best practices, lines of businesses supported, project management, organization practices, business culture(s) and business transformation
  • Knowledge of current and emerging competitor and market trends
  • Ability to contribute to strategic direction of the function and provide advice to senior leadership
  • Ability to forecast initiatives and demand in order to help develop annual strategic plan
  • Ability to establish goals and objectives that support the strategic plan
  • Ability to lead, plan, implement and evaluate program/project activities to ensure completion
  • Knowledge of risk management environment, standards, regulations and mitigation
  • Skill in preparing and managing budgets and resource allocation
  • Skill in mentoring, coaching and performance management
  • Skill in using analytical software tools, data analysis methods and reporting techniques
  • Skill in using computer applications including MS Office
  • Ability to communicate effectively in both oral and written form
  • Ability to work collaboratively and build relationships across teams and functions
  • Ability to work successfully as a member of a team and independently
  • Ability to exercise sound judgement in making decisions
  • Ability to analyze, organize and prioritize work while meeting multiple deadlines
  • Ability to process and handle confidential information with discretion
  • 7+ years of experience in internal audit, strategy, change management, or a related field within a large financial services organization.
  • Advanced knowledge of audit methodologies, strategic planning, change management (i.e., PROSCI), and industry trends impacting internal audit.
  • Experience driving initiatives related to audit transformation, including adoption of new processes, tools, and technologies.
  • Strong critical thinking and problem-solving skills, with a track record of developing innovative solutions to complex audit and change management challenges.
  • Excellent communication and relationship-building skills, with the ability to influence and collaborate with senior leaders and cross-functional teams.
  • Experience managing stakeholder expectations and delivering strategic insights to support decision-making.
  • Proficiency with audit analytics tools, MS Office, Audit Management Systems, and data analysis methods.
  • Deep understanding of compliance, risk management, and regulatory standards as they relate to internal audit strategy and change management.
  • Ability to ensure all audit activities align with internal policies, external regulations, and audit best practices.

Nice To Haves

  • Relevant Change Management Accreditations are an asset
  • Graduate degree in a related field is an asset.

Responsibilities

  • Support the development and refresh of the internal audit strategy, incorporating industry best practices and aligning with the bank Vision, Strategy & Goals.
  • Support maintaining strategic roadmaps addressing capability gaps, resource planning, and critical coverage areas.
  • Facilitate strategic discussions with audit leadership, contributing to frameworks, activity roadmaps, and investment plans.
  • Forecast business transformation initiatives and coordinate with key leaders to prioritize new programs.
  • Own and manage the end-to-end tactical change management process for audit initiatives, ensuring timely execution and alignment with strategic objectives.
  • Develop detailed change management plans, including stakeholder analysis, impact assessments, communication strategies, and training materials.
  • Coordinate and monitor the implementation of change activities, tracking progress, resolving issues, and ensuring milestones are met.
  • Serve as the primary point of contact for change management within Internal Audit, providing guidance and support to team members and stakeholders throughout the change lifecycle.
  • Measure and report on the effectiveness of change management initiatives, using feedback and data to drive continuous improvement.
  • Ensure all change management activities comply with internal policies, regulatory requirements, and audit best practices.
  • Facilitate post-implementation reviews to capture lessons learned and integrate improvements into future change management processes.
  • Develop and execute communication plans to ensure stakeholders are informed and engaged throughout change initiatives.
  • Map and continuously improve audit processes to maximize efficiency and leverage synergies.
  • Foster a culture of continuous improvement and learning within the Professional Practices Team.
  • Support integrated project portfolio governance, ensuring alignment with business and enterprise objectives.
  • Collaborate with control function partners (Risk, Legal, Compliance, AML, Audit) to assess risks and implement proactive strategies to manage regulatory and governance issues.
  • Provide coaching, development, recruitment, and overall team leadership.
  • Foster an environment that encourages productivity, innovation, process improvement, teamwork, and professionalism.

Benefits

  • Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
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