Manager, Integrative Oncology Operations

City of Hope•Duarte, CA

6d•Onsite

About The Position

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. The Manager, Integrative Oncology Operations is responsible for leading the day-to-day administrative and operational management of integrative oncology clinical programs, research initiatives, and educational activities at the Duarte campus. This role plays a critical part in driving operational excellence, enhancing the patient experience, and supporting program growth within the Cherng Family Center for Integrative Oncology. Working closely with cross-functional teams including physicians, nursing, research, and administrative partners. You will help optimize workflows, support strategic initiatives, and ensure seamless coordination across programs. This highly visible role requires strong leadership, analytical thinking, and the ability to influence and execute in a dynamic healthcare environment.

Requirements

Bachelor’s degree (or equivalent experience) required
Minimum of 5 years of clinic or business management experience in healthcare or academic research
At least 1 year of leadership or supervisory experience
Strong project management, process improvement, and program development experience
Exceptional analytical, organizational, and communication skills
Ability to manage multiple priorities in a fast-paced environment

Nice To Haves

Experience working in complex healthcare systems or academic medical centers preferred

Responsibilities

Lead day-to-day operations for integrative oncology clinical, research, and educational programs
Partner with leadership to drive program growth, operational excellence, and strategic initiatives
Analyze and report key performance metrics to improve outcomes and efficiencies
Manage projects, timelines, milestones, and cross-functional coordination
Oversee administrative operations including facilities, IT, and resource planning
Lead recruitment, onboarding, performance management, and staff development
Collaborate with research teams to support clinical trials and program logistics
Plan and execute educational events, workshops, and stakeholder engagements
Serve as a liaison across departments including Ambulatory Operations, IT, and Research Administration
Develop recommendations based on financial, operational, and program performance data