About The Position

Insulet is seeking a strategic, customer-focused, insights-driven Manager of Insights & Analytics to drive international strategy and product innovation through research on patients, healthcare professionals, and market dynamics. The role partners with Product Development and Global Marketing Excellence, owns research programs within an assigned business area, and contributes to the broader insights roadmap and long-range strategy under the direction of the Senior Manager and Director. The successful candidate combines hands-on market research expertise with working fluency in data and analytics, translating findings into clear narratives and recommendations that support business decisions. The position is eligible for hybrid working arrangements and requires on-site work from an Insulet office. Locations listed for the role are Acton, Massachusetts, or San Diego, California. The U.S.-based annual base salary range is $125,900 to $188,825, and the role may also be eligible for incentive compensation. Insulet offers medical, dental, and vision insurance, a 401(k) with company match, paid time off, and employee wellness programs. The posting remains open until the position is filled.

Requirements

  • Bachelor’s or Master’s degree in Market Research, Marketing, Business, Behavioral Science, or a related field.
  • At least 8 years of experience uncovering actionable market insights that inform business decisions, with a focus on market research or strategic planning.
  • Hands-on expertise in qualitative and quantitative research methods, including segmentation, conjoint/discrete choice, journey mapping, and brand tracking.
  • Solid understanding of data integration, triangulation, and storytelling, with the ability to draw insights from sources such as analytics dashboards, syndicated data, and user research.

Nice To Haves

  • Experience in healthcare, Medtech, or life sciences is strongly preferred.
  • Experience in diabetes care, medical devices, or digital health.
  • Familiarity with data analytics tools or platforms such as Tableau, R, SPSS, or SQL.
  • Understanding of healthcare compliance, IRB, or regulatory considerations in research.
  • Experience working across global markets or multicultural research environments.

Responsibilities

  • Partner with business stakeholders to translate business questions into research plans spanning patient, provider, and market perspectives, and feed those plans into the broader insights roadmap.
  • Manage quantitative and qualitative primary research end to end, including vendor briefing, fielding, analysis, and readout, and communicate findings clearly so stakeholders can adopt them.
  • Synthesize behavioral, attitudinal, and usage data into findings and recommendations for supported business categories.
  • Deliver insights for the innovation pipeline, product positioning, go-to-market planning, messaging, and claims.
  • Execute discovery research, partner with User Research through iterative product optimization, and contribute research inputs to business cases for pipeline opportunities.
  • Track the competitive landscape, emerging technologies, and macro trends in diabetes care and digital health, and maintain stakeholder tracking and reporting.
  • Combine traditional market research with analytics inputs such as usage data and behavioral modeling, and provide recommendations and implications rather than data summaries.
  • Manage day-to-day relationships with research vendors and agencies, and track project budgets and timelines against the annual budget set by leadership to support cost-effective, timely, and compliant execution.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off (PTO)
  • Employee wellness programs
  • May be eligible for incentive compensation
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