Manager, Inside Sales
About The Position
The Inside Sales Team Manager will lead the Central Inside Sales Ruckus Team, focusing on developing talent, launching careers, and driving business growth. This role involves working closely with RUCKUS Inside Sales Account Managers to identify goals, position RUCKUS solutions for new business through various partners (Channel Distributors, Installation Business Partners, Consultants, Engineers, and Integrators) via telephone sales and in-field visits. The manager will be responsible for the entire department lifecycle, including recruitment, onboarding, strategic talent development, and proactive deployment of talent to other departments. The position requires building and leading a dynamic team of 10+ individuals, encouraging their progression into field or corporate roles, with a strong emphasis on achieving substantial revenue generation and outstanding performance. This is a hands-on leadership role requiring a strong physical presence in the office, active mentoring, and involvement in daily operations. The manager will also be an agent of change, modifying and improving processes based on evidence and adapting techniques for optimal results.
Requirements
- A completed bachelor’s degree with significant and validated experience in building and maintaining outstanding inside sales or other high-performance teams.
- Proven success in using CRMs to drive sales and efficiency.
- B2B outward-bound sales environment experience.
- Demonstrable evidence of sourcing, hiring, and onboarding new talent with shown success in not only achieving results but exceeding them.
- Strong background in building relationships with account management and other sales teams.
- Strong written and verbal communication skills with a consistent track record of interpreting and presenting sophisticated concepts.
- Consistent record in the use of Microsoft Office, to deliver professional-client communications including Word, PowerPoint and Excel, and internet/phone presentations.
Nice To Haves
- 2 plus years of experience leading teams.
- Sales experience in a global organization that has experienced exceptional growth.
- An understanding of IT infrastructure.
Responsibilities
- Lead the Central Inside Sales Ruckus Team.
- Work closely with RUCKUS Inside Sales Account Managers to identify goals that will grow RUCKUS’s business.
- Position RUCKUS’s solutions for new business to end users through an Ecosystem of partners including Channel Distributors, Installation Business Partners, Consultants, Engineers, and Integrators through telephone sales and scheduled in-field visits.
- Craft a high-performance department lifecycle.
- Ensure effective recruitment.
- Oversee swift onboarding.
- Engage in strategic development of premier talent.
- Proactively deploy best talent to other departments.
- Engage in an ongoing cycle of refinement.
- Build and lead a dynamic inside sales team of 10+.
- Intentionally encourage individuals for progression into field or corporate roles.
- Focus on substantial revenue generation and outstanding performance.
- Provide hands-on leadership with a strong emphasis on physical presence in the office and active mentoring.
- Dive into the daily operations, ensuring impact reverberates throughout the team.
- Modify and improve processes based on concrete evidence.
- Mentor capable of adapting techniques for optimal results.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
