Manager, Inside Sales

White Cap • North Charleston, SC

1d • Onsite

About The Position

Responsible for leading a large inside sales team, driving performance through strategic staffing, coaching, and operational excellence. Ensures dependable service, accurate execution, and transparent collaboration across departments to achieve business objectives.

Requirements

• Typically requires BS/BA in a related discipline.
• Generally 7+ years of experience in a related field.
• May require certification.
• Advanced degree may offset less experience in some disciplines.

Nice To Haves

• Demonstrates proven leadership and team development skills for managing large groups.
• Applies advanced knowledge of sales strategies, pricing governance, and operational controls.
• Exhibits strong analytical and decision-making abilities to optimize staffing and performance.
• Communicates transparently and collaborates effectively across functions.
• Shows ability to coach and mentor associates for growth and success.

Responsibilities

• Manages a team of 10–20+ inside sales associates to achieve performance goals.
• Owns staffing models and performance management processes to optimize resources.
• Drives sales initiatives and provides coaching to enhance associate effectiveness.
• Tracks overrides and special-order pricing to maintain margin governance.
• Develops associates in new trades, products, and geographies to expand capabilities.
• Ensures order accuracy, customer satisfaction, and compliance with operational standards.
• Partners across departments to align strategies and improve operational efficiency.
• Leverages analytics to monitor performance and guide decision-making.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager