Manager Inpatient Nursing Relief

Advocate Health and Hospitals Corporation•Charlotte, NC

About The Position

The Manager Inpatient Nursing Relief coordinates and manages resources needed to provide optimal nursing care, including staffing, patient care supplies, and automated patient care systems. The role manages resources and system issues, coordinates efficient 24-hour staffing and scheduling, and maintains productivity in accordance with labor management standards. The manager evaluates care quality using practice standards, patient outcomes, and other indicators, and ensures resources are available for performance improvement initiatives. The position develops service strategies, monitors service levels and satisfaction indicators, and coordinates services with other areas. It builds effective relationships with patients, families, staff, medical teams, other facilities, and vendors, and serves as a liaison between medical and nursing staffs when needed. The manager supports evidence-based nursing, shared governance, changes in nursing practice, and compliance with The Joint Commission and other regulatory bodies. The role also develops and communicates change initiatives, works toward care management, employee engagement, productivity, and patient loyalty targets, and supports development and marketing of services. The manager performs staff human resources responsibilities, including hiring, staff development, evaluations, compensation changes, employee relations, corrective actions, and terminations. The position recommends operating and capital budgets and manages spending within approved objectives. The incumbent must comply with applicable ethical, regulatory, and legal requirements and demonstrate the knowledge and skills needed to provide age-appropriate care. The role requires flexibility to float and adjust work as site and department needs require.

Requirements

Registered Nurse license issued by the state in which the team member practices.
Certification in the specialty within one year of eligibility.
Bachelor’s degree in Nursing, or a bachelor’s degree and a master’s degree in Nursing.
Typically five years of nursing experience, including experience in multiple areas.
One year of supervisory experience managing staff and budgets in a nursing environment at the supervisory or management level.
Advanced knowledge of nursing management concepts, clinical practice, and facility policies and procedures.
Excellent interpersonal and communication skills and ability to resolve conflicts.
Strong aptitude in human resource management.
Ability to handle multiple demands simultaneously.
Sound decision-making and critical-thinking skills.
Proficiency using computers, software, and other electronic systems.
Ability to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently during a work shift.
Ability to occasionally lift over 50 pounds with assistance.
Ability to use foot pedals on carts or machines.
Functional sight and hearing.
Ability to work around continuous mechanical, electrical, chemical, radiation, blood, and body-fluid hazards and wear gloves, goggles, and gowns as needed.
Ability to operate equipment essential to the job.

Responsibilities

Coordinate and manage staffing, patient care supplies, automated patient care systems, and other resources needed for optimal nursing care.
Manage resources through systems management and coordinate system issues to support patient care.
Maintain productivity through efficient 24-hour staffing and scheduling patterns and labor management standards.
Evaluate patient care quality using standards of practice, outcomes, peer review, incident reports, policies and procedures, equipment, supplies, and products.
Ensure resources are available for department performance improvement initiatives.
Develop service strategies and monitor service levels against indicators for customer and patient satisfaction.
Coordinate and integrate services with other areas and maintain effective relationships with patients, families, staff, medical staff, other facilities, and vendors.
Act as a liaison between medical and nursing staffs as needed.
Promote evidence-based nursing and integrate evidence into practice and decision-making in alignment with departmental, organizational, and strategic goals.
Participate in shared governance councils, provide feedback, recommend practice changes, promote new approaches, and support staff accountability and role compliance.
Maintain department compliance with The Joint Commission and other regulatory bodies.
Develop and communicate change initiatives and work toward care management, employee engagement, productivity, and patient loyalty targets.
Plan staffing needs to meet productivity benchmarks.
Assist physicians and other departments with development of new services, potential revenue sources, and marketing of existing and new programs.
Perform staff human resources responsibilities, including interviewing and selection, promotions, staff development, performance evaluations, compensation changes, employee concern resolution, corrective actions, terminations, and employee morale.
Develop and recommend operating and capital budgets and control expenditures within approved budget objectives.
Adhere to the Aurora Health Care Code of Ethical Conduct and ensure supervised employees comply with applicable policies, regulations, and laws.
Demonstrate knowledge and skills needed to assess and provide care appropriate to patients’ age-specific needs.
Float and flex as site and department needs require.

Benefits

Paid time off programs
Medical, dental, vision, life, and short- and long-term disability benefits
Flexible spending accounts for eligible health care and dependent care expenses
Adoption assistance
Paid parental leave
Defined contribution retirement plans with employer match
Financial wellness programs
Educational assistance program
Career development programs
Competitive compensation
Potential premium pay, incentive pay for select positions, and annual performance-based increases