Manager Inpatient Nursing Relief

Advocate Health•Charlotte, NC
•$51 - $77

About The Position

The Manager Inpatient Nursing Relief coordinates and manages the staff, supplies, patient care systems, and other resources needed to provide optimal nursing care. The role oversees staffing and scheduling productivity, evaluates care quality and patient outcomes, supports performance improvement, and develops strategies to improve patient and customer satisfaction. It coordinates services with other areas and maintains effective relationships with patients, families, staff, medical teams, facilities, and vendors. The position promotes evidence-based nursing practice and shared governance, supports compliance with The Joint Commission and other regulatory bodies, and leads change initiatives to meet care management, employee engagement, productivity, and patient loyalty targets. The manager also supports development and marketing of services, performs staff management responsibilities, and recommends and controls operating and capital budgets. The role requires providing care appropriate to the age-specific needs of patients and adherence to applicable ethical, regulatory, and legal requirements. This is a full-time position with a variable schedule and 40 hours per week. The manager must be willing to float and flex according to site and department needs. The work involves frequent sitting, standing, walking, lifting, squatting, bending, reaching, and twisting; occasional lifting of more than 50 pounds with assistance; use of foot pedals and job-related equipment; and continuous exposure to mechanical, electrical, chemical, radiation, and blood and body-fluid hazards. Gloves, goggles, and gowns are worn as needed.

Requirements

  • Registered Nurse license issued by the state in which the team member practices.
  • Certification in specialty within one year of eligibility.
  • Bachelor’s Degree in Nursing, or a Bachelor’s Degree and a Master’s Degree in Nursing.
  • Typically five years of nursing experience, including experience in multiple areas.
  • One year of supervisory experience managing staff and budgets in a nursing environment at the supervisory or management level.
  • Advanced knowledge of nursing management concepts, clinical practice, and facilities policies and procedures.
  • Excellent interpersonal and communication skills and ability to resolve conflict.
  • Strong aptitude in human resource management.
  • Ability to handle multiple demands simultaneously.
  • Sound decision-making and critical-thinking skills.
  • Proficiency with computers, software, and other electronic systems.
  • Ability to float and flex according to site and department needs.
  • Ability to perform the stated physical duties and operate equipment essential to the job.

Responsibilities

  • Coordinate and manage staffing, patient care supplies, automated patient care systems, and other resources needed for optimal nursing care.
  • Manage productivity through efficient 24-hour staffing and scheduling patterns and labor management standards.
  • Evaluate patient care quality using standards of practice, patient outcomes, peer review, incident reports, policies and procedures, and evaluation of equipment, supplies, and products.
  • Ensure resources are available for department performance improvement initiatives.
  • Develop service strategies, monitor service levels, and coordinate services with other areas to improve customer and patient satisfaction.
  • Maintain effective relationships among patients, families, department staff, other departments, medical staff, health care facilities, and vendors; act as a liaison between medical and nursing staff as needed.
  • Promote evidence-based nursing practice and integrate evidence into decisions in alignment with department, organization, and strategic goals.
  • Participate in shared governance councils, provide feedback, recommend practice changes, and support staff accountability and representative role compliance.
  • Maintain department compliance with The Joint Commission and other regulatory bodies.
  • Develop and communicate change initiatives; meet care management, employee engagement, productivity, and patient loyalty targets.
  • Plan staffing needs to meet productivity benchmarks.
  • Assist physicians and other departments with developing services, identifying potential revenue sources, and marketing programs.
  • Perform human resources responsibilities, including hiring, promotions, staff development, performance evaluations, compensation changes, addressing employee concerns, corrective actions, terminations, and supporting employee morale.
  • Develop and recommend operating and capital budgets and control expenditures within approved objectives.
  • Adhere to the Aurora Health Care Code of Ethical Conduct and ensure supervised employees comply with applicable policies, regulations, and laws.
  • Provide or oversee care appropriate to patients’ age-specific needs in accordance with departmental policies and procedures.

Benefits

  • Paid Time Off programs
  • Medical, dental, vision, life, and short- and long-term disability benefits
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match
  • Financial wellness programs
  • Educational Assistance Program
  • Career development programs
  • Premium pay such as shift and on-call pay, based on role
  • Incentive pay for select positions
  • Opportunity for annual performance-based increases
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