Manager, Innovation Insights - Away From Home
About The Position
The Kraft Heinz Company is one of the largest food and beverage companies globally, with eight $1 billion+ brands and approximately $25 billion in global sales. For over 150 years, they have been a trusted producer of high-quality, great-tasting, and nutritious foods, co-headquartered in Chicago and Pittsburgh. Their brands are global, with products marketed in over 40 countries, encompassing condiments, cheese, meals, meats, beverages, coffee, infant and nutrition products, and more than 200 legacy and emerging brands. The company's vision is to sustainably grow by delighting more consumers globally, supported by a team of over 39,000 employees worldwide. They are committed to responsible, sustainable practices across all facets of their business, consumers, and communities, aiming to transform the food industry with bold thinking. The company culture emphasizes ownership, meritocracy, and collaboration, empowering employees to take ownership of their work and contribute to the collective success of Kraft Heinz. This specific role, Manager, Consumer Insights – Away From Home Innovation, focuses on generating and activating consumer and operator insights to drive innovation within the Away From Home segment. The manager will be involved in all phases of innovation development, from identifying unmet needs to concept development, testing, refinement, and informing go-to-market strategies. This involves utilizing syndicated and custom research tools, including agile and test-and-learn approaches, to translate insights into actionable recommendations that shape innovation pipelines and new product launches across various Away From Home channels such as restaurants, noncommercial segments, and convenience stores. The role requires close collaboration with cross-functional teams, including marketing, culinary, and R&D, and regular presentation of findings as compelling internal recommendations.
Requirements
- Critical-thinker: Curious and creative with an understanding of business dynamics and insight approaches
- Analytical & pattern-driven: Ability to leverage multiple data sources, recognize patterns, and create actionable recommendations.
- Innovation-minded: Comfortable using front-end innovation approaches and agile/test-and-learn methods to quickly validate and iterate.
- Strong communicator/storyteller: Produces distilled, clean insights and compelling narratives; confident presenting to stakeholders and customers.
- Collaborative & self-motivated: Manages multiple workstreams and stakeholders in a fast-paced environment; demonstrates ownership and drive for results.
- Flexible: Adapts to ambiguity and shifting priorities while staying organized and impact-focused.
- Bachelor’s degree in Business, Marketing, or related field
- 4+ years of proven Market Research/Insights experience (preferably 3+ years on the client side)
- Experience developing custom learning plans using a variety of research methods and tools to meet business questions/objectives
- Track record of results in new product innovation and consumer insights
- Proven ability to lead and manage multiple projects and work effectively with multiple teams and building effective partnerships
- Excellent communication, organization and presentation skills (written, oral, and across Microsoft Office Suite)
Responsibilities
- Design and execute scalable studies using syndicated and custom tools to build operator and consumer understanding and translate it into innovation direction.
- Drive internalization and synthesis of insights from key consumer touchpoints to uncover trends, unmet needs, white space opportunities, and “jobs to be done” across the Away From Home portfolio.
- Analyze and translate trend signals from various sources (flavor & menu trends, cultural shifts, consumption data, etc.) to inspire future innovation opportunities.
- Design and execute innovation learning plans, including idea screening, concept evaluation, product-package evaluation.
- Synthesize findings into clear reports and presentations by connecting insights to actionable implications for strategy and activation.
- Partner with key stakeholders, to ensure insights are embedded in innovation development and business planning, and ensure innovation pipeline is built in support of brand jobs to be done and business priorities.
- Represent the insights function in internal and external conversations, presenting recommendations with clear, data-driven logic.
Benefits
- Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs.
- Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
- Physical - Medical
- Physical - Prescription Drug
- Physical - Dental
- Physical - Vision
- Physical - Screenings/Assessments
- Social - Paid Time Off
- Social - Company Holidays
- Social - Leave of Absence
- Social - Flexible Work Arrangements
- Social - Recognition
- Social - Training
- Emotional – Employee Assistance Program
- Emotional – Wellbeing Programs
- Emotional – Family Support Programs
- Financial – 401k
- Financial – Life
- Financial – Accidental Death & Dismemberment
- Financial – Disability
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What This Job Offers
Job Type
Full-time
Career Level
Manager
