Manager, Information Security - IS Mod
About The Position
Mayo Clinic is a top-ranked healthcare provider dedicated to patient needs and employee well-being. They offer competitive compensation, comprehensive benefits, and opportunities for career advancement. This position leads the operational and incident-response function within the Information Protection – Network Security (IP-NS) team. The role involves direct people leadership of security engineers, analysts, and Level 2 support staff, managing a 24x7 security service portfolio including Zscaler ZIA/ZPA, Imprivata VAM, and Legacy Remote Access tools. The successful candidate will have experience in high-volume environments, on-call management, ITSM change discipline, and strong vendor management skills with strategic security vendors. The role also includes budget stewardship for the CyberSecurity Engineering/Tools portfolio, covering forecasting, variance analysis, contract management, and tool rationalization. This is a hybrid position requiring the incumbent to live within 100 miles of a Mayo Clinic campus.
Requirements
- Bachelors degree in applicable field plus eight (8) years of relevant experience.
- Pertinent fields of study and experience include, but are not limited to, information security, computer science, information systems, risk management, or a related field.
- Three years leadership/management experience (i.e. guiding technical staff, leading technical projects, or leading teams).
- One or more of the following certifications (or equivalent) are required at time of hire: CISSP, CISM, GSEC, OSCP.
Nice To Haves
- Master’s degree in applicable field plus six (6) years of relevant experience preferred.
- Pertinent fields of study and experience include, but are not limited to, information security, computer science, information systems, risk management, or a related field.
- Three years leadership/management experience (i.e. guiding technical staff, leading technical projects, or leading teams).
Responsibilities
- Lead the operational and incident-response function within the Information Protection – Network Security (IP-NS) team.
- Provide direct people leadership of security engineers, analysts, and Level 2 support staff.
- Support a 24x7 security service portfolio (Zscaler ZIA/ZPA, Imprivata VAM, and Legacy Remote Access tools).
- Provide operational oversight of high-volume environments, including on-call management.
- Ensure ITSM change discipline and oversight.
- Manage strategic security vendor relationships (Zscaler, F5, Imprivata or comparable) and SLA governance.
- Own department metrics such as KRIs, SLA adherence, on-call utilization, and change success rate.
- Partner on budget stewardship for the CyberSecurity Engineering/Tools portfolio, including forecasting, variance analysis, contract and renewal calendar management, invoice validation, and tool rationalization.
- Operate effectively in a hybrid work environment, including participation in on-site work-related events, team collaboration sessions, and key organizational activities as required.
Benefits
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
- Continuing education and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
