Manager, Inclusion & Engagement

CAA Club Group•Los Angeles, CA

1d•$140,000 - $155,000•Hybrid

About The Position

CAA is seeking a Manager, Inclusion & Engagement to advance employee insights, communications, and key initiatives across Inclusion, Engagement, and Learning. This role translates strategies, data, and program outcomes into compelling programs, communications, executive-ready insights, and experiences that strengthen employee experience, culture, and organizational impact. The Manager partners across HR, Corporate Communications, and the business to ensure programs and priorities are executed effectively, communicated clearly, informed by employee voice, and deliver measurable impact. The role manages inclusion and engagement initiatives from planning through evaluation; supports inclusive practices across learning, talent, and employee experiences; coordinates employee listening; analyzes feedback and prepares reporting; and develops clear communications and storytelling for varied audiences. It also builds cross-functional partnerships, establishes operating rhythms and success measures, improves program operations, and handles sensitive employee insights and executive communications with discretion.

Requirements

7+ years of relevant experience in employee communications, inclusion, employee engagement, culture, learning, HR, public relations, or a related field, with demonstrated ownership of complex workstreams.
Exceptional writing, editing, and storytelling skills, including experience developing executive communications, presentations, reports, and multi-channel content.
Strong analytical capability, including experience synthesizing quantitative and qualitative data into insights, recommendations, and executive narratives.
Proven project management and stakeholder management skills, with the ability to move between strategy and hands-on execution in a fast-paced, global organization.
High cultural awareness, business judgment, and discretion, with the ability to build trust and navigate sensitive or complex topics.

Nice To Haves

Bachelor’s degree or equivalent professional experience.
Experience supporting employee surveys, focus groups, engagement measurement, or employee listening programs.
Familiarity with Campaign Monitor, Adobe Creative Suite (InDesign / Photoshop), Qualtrics, SharePoint, and listening or survey platforms such as CultureAmp.
Experience in entertainment, sports, media, or another complex, fast-paced, global organization.
Proficiency with presentation, collaboration, intranet, survey, and reporting tools.
Interest in applying technology and AI to improve communications and people practices.

Responsibilities

Project manage inclusion and engagement initiatives from planning through execution and evaluation, coordinating stakeholders, timelines, communications, and deliverables.
Support the integration of inclusive practices across learning, talent, and employee experiences by developing practical resources, content, and activation plans.
Partner with the ERG and Partnerships lead on ERG communications, cultural moments, events, and related initiatives, while respecting that role’s primary ownership of ERGs and external partnerships.
Manage select recognition, benchmarking, and index submissions, including research, data collection, narrative development, and approvals.
Monitor relevant workplace, industry, and cultural developments to inform communications, programming, and recommendations.
Coordinate employee listening efforts, including surveys, pulse surveys, focus groups, and other feedback channels, in partnership with CoE leadership, Corporate Communications, HR, and business stakeholders.
Analyze quantitative and qualitative feedback to identify trends, themes, and opportunities, and translate findings into insights and actionable recommendations.
Develop executive-level reports, presentations, scorecards, and summaries communicating employee experience, engagement, and inclusion outcomes, progress, and areas of focus.
Maintain key measures, reporting rhythms, and documentation to support informed decisions, stakeholder alignment, and follow-through on action plans.
Collaborate with Corporate Communications, HR and CoE leaders, and stakeholders to shape and execute an integrated messaging and editorial plan across Inclusion, Engagement, and Learning.
Develop communications for initiatives, campaigns, programs, events, and cultural commemorations across channels, including executive messaging, intranet content, presentations, and reports.
Translate strategies, data, and program outcomes into accessible stories that strengthen employee understanding, participation, and connection while demonstrating business and culture impact.
Create communications and presentation materials for the Sr. Director, Inclusion & Engagement and other senior leaders, adapting content for employee, leadership, and external audiences.
Build trusted partnerships across HR, Corporate Communications, Legal, Learning, Community & Impact, and the business.
Establish project plans, operating rhythms, and success measures that support high-quality execution, transparency, and accountability.
Identify opportunities to improve communications, listening, and program operations through effective tools, technology, and streamlined processes.
Exercise sound judgment and discretion when handling sensitive employee insights, organizational topics, and executive communications.

Benefits

Medical insurance
Basic Life and AD&D Insurance
Telemedicine
Employee assistance and mental health counseling in person, virtually, or through text
Paid vacation and holidays
Paid sick time
Paid parental leave and other paid leaves of absence
NICU leave
Bereavement resources
Adoption benefits
Educational assistance
Mental health resources
Employee Assistance Plan
Dental insurance (voluntary)
Vision insurance (voluntary)
401K plan (voluntary)
Flexible Spending Accounts for health care and dependent care (voluntary)
Health Savings Account
Voluntary Life and AD&D Insurance
Employee perks
Commuter benefits
Other statutory mandated benefits
Discretionary bonus