Manager In Training (Part-Time)

Hibbett•El Paso, TX

12d•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. The role requires knowledge of each product area and department, and supports methods and approaches for achieving store goals and initiatives. The Manager in Training upholds company policies, procedures, and visual standards, promotes sales and promotions, and represents Hibbett | City Gear in delivering a distinctive customer experience. In the Store Manager’s absence, this position assumes supervisory control of the store and is trained in the Store Manager’s responsibilities. The Manager in Training supports store assets, sales, restocking, merchandising, ordering, scheduling, inventory awareness, and profitability. The position provides guidance to employees and customers across departments, maintains customer service standards, performs administrative duties, and helps protect company assets and financial information by following internal controls and reporting potential fraud risks. When supervising in the Store Manager’s absence, the role may involve interviewing and training employees, planning and assigning work, directing staff, and resolving problems. This is a part-time, hourly, non-exempt position in El Paso, Texas, with a listed pay rate of $10.35 per hour.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and support overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player with a passion for outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager with store operations and administrative duties.
Assist in controlling company assets.
Consult with the Store Manager on plans for selling, restocking, merchandising, ordering, scheduling, and other store responsibilities.
Assume responsibility for the entire store when the Store Manager is absent.
Provide knowledge and guidance to employees and customers across departments.
Monitor inventory, sales statistics, and expenses to support department profitability.
Direct staff to ensure department responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including assisting customers as they enter and serving multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Protect company assets and financial information by ensuring internal controls are accurate and effective, and report potential fraud risks to management or appropriate officials.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems.