Manager In Training (Part-Time)

Hibbett•Fultondale, AL
•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. This role requires knowledge of each product area or department and supports determining methods and approaches to achieve store goals and initiatives. The Manager in Training upholds company policies, procedures, and visual standards; promotes sales and promotions; and serves as an ambassador for Hibbett I City Gear, creating a distinctive customer experience and helping acquire and retain customers. The role emphasizes outstanding customer service and merchandise promotion. In the Store Manager’s absence, the Manager in Training assumes supervisory control and is trained in the Store Manager’s responsibilities.

Requirements

  • Experience working in a retail environment; footwear and athletic apparel experience is preferred.
  • 1–3 years of customer service experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Ability to assist in managing a team and keep up with overall goals and profits.
  • Self-starter with initiative to take on important tasks without being asked.
  • Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
  • Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

  • Retail experience in footwear and athletic apparel.

Responsibilities

  • Assist the Store Manager in controlling company assets.
  • Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, scheduling, and other store and departmental responsibilities.
  • Assume responsibility for the entire store when the Store Manager is absent.
  • Provide guidance to employees and customers across departments.
  • Monitor inventory, sales statistics, and expenses to support profitability.
  • Direct staff to ensure departmental responsibilities and standards are completed.
  • Keep the Store Manager informed about inventory movement and customer trends.
  • Ensure quality customer service is maintained, including assisting customers as they enter and helping multiple customers during peak periods.
  • Promote and sell company services and merchandise.
  • Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
  • Protect company assets and financial information by ensuring internal controls are accurate and effective and reporting potential fraud risks to management or appropriate officials.
  • Perform general administrative duties and train in the Store Manager’s responsibilities.
  • In the Store Manager’s absence, supervise employees, including interviewing and training, planning and assigning work, directing staff, and resolving problems in accordance with company policies and applicable laws.
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