Manager In Training (Part-Time)

Hibbett•Thomaston, GA

9d•Onsite

About The Position

The Manager in Training assists the Store Manager with store operations and administrative duties. This role is knowledgeable across product areas and departments, helps determine methods for achieving store goals and initiatives, and upholds company policies, procedures, and visual standards. The Manager in Training promotes sales and promotions and helps create a distinctive customer experience to acquire and retain customers. In the Store Manager’s absence, this position assumes supervisory control of the store and is trained in the Store Manager’s responsibilities. The role includes assisting with asset control, selling, restocking, merchandising, ordering, and scheduling; monitoring inventory, sales statistics, and expenses; guiding employees and customers; and maintaining customer-service standards. It also includes protecting company assets and financial information by following internal controls and reporting potential fraud risks. In the Store Manager’s absence, the Manager in Training supervises employees in accordance with company policies and applicable laws. Supervisory duties include interviewing and training employees, planning and assigning work, directing work, and resolving problems.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, and scheduling, as well as other store responsibilities.
Assume responsibility for the entire store when the Store Manager is absent.
Provide knowledge and guidance to employees and customers across departments.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, and company memos.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective, and report potential fraud risks to management or appropriate officials.
Supervise employees in the Store Manager’s absence, including interviewing and training, planning and assigning work, directing work, and resolving problems.