Manager in Training (Part-Time)

Hibbett•Tyler, TX
•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. The role requires knowledge of each product area or department and helps determine methods and approaches for achieving store goals and initiatives. The Manager in Training upholds company policies, procedures, visual standards, and promotions, and serves as an ambassador for Hibbett | City Gear by creating a distinctive customer experience and building customer loyalty. The position promotes outstanding customer service and merchandise sales, and assumes supervisory control and Store Manager responsibilities when the Store Manager is absent. This part-time, hourly, non-exempt position is based at the Village At Cumberland Park in Tyler, Texas, and reports to the Store Manager. The stated hourly pay is $10.35.

Requirements

  • Experience working in a retail environment; footwear and athletic apparel experience is preferred.
  • 1–3 years of customer service experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Ability to assist in managing a team and keeping up with overall goals and profits.
  • Self-starter with initiative to take on important tasks without being asked.
  • Strong attention to detail and ability to handle multiple tasks simultaneously and accurately.
  • Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

  • Retail experience in footwear and athletic apparel.

Responsibilities

  • Assist the Store Manager in controlling store assets.
  • Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, scheduling, and other store and departmental responsibilities.
  • Assume responsibility for the entire store when the Store Manager is absent.
  • Provide knowledge and guidance to employees and customers across departments as needed.
  • Monitor inventory, sales statistics, and expenses to support profitability.
  • Direct staff to ensure departmental responsibilities and standards are completed.
  • Keep the Store Manager informed about inventory movement and customer trends.
  • Maintain quality customer service, including assisting customers as they enter and helping multiple customers during peak periods.
  • Promote and sell company services and merchandise.
  • Follow company policies, procedures, and standards in operations, personnel, visual presentation, and customer service materials and communications.
  • Protect company assets and financial information by supporting effective internal controls and reporting potential fraud risks to management or appropriate officials.
  • Perform general administrative duties and train in the Store Manager’s responsibilities.
  • Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems.
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