Manager In Training (Part Time)

Hibbett•Terre Haute, IN

3d•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. The role requires knowledge of each product area or department and support in determining methods and approaches for accomplishing store goals and initiatives. The Manager in Training upholds company policies, procedures, and visual standards; promotes sales and promotions; and serves as an ambassador for Hibbett I City Gear by delivering a distinctive customer experience and helping acquire and retain customers. The position supports outstanding customer service and merchandise sales, and assumes supervisory control and Store Manager responsibilities when the Store Manager is absent. The role also involves monitoring inventory, sales statistics, and expenses; supporting departmental and store responsibilities; guiding employees and customers; maintaining service standards; and protecting company assets and financial information through effective internal controls. In the Store Manager’s absence, the Manager in Training supervises employees and may interview and train staff, plan and assign work, direct employees, and resolve problems.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling store assets.
Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, scheduling, and other departmental and store responsibilities.
Assume responsibility for the entire store in the Store Manager’s absence.
Provide knowledge and guidance to employees and customers across departments.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Uphold company policies, procedures, and standards.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective, and report potential fraud risks to management or appropriate officials.
Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems.