Manager In Training (Full Time) - Winnsboro, SC

Hibbett•Winnsboro, SC
•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. The role requires knowledge of each product area or department, and helps determine methods and approaches for achieving store goals and initiatives. The Manager in Training upholds company policies, procedures, and visual standards; promotes sales and promotions; and represents Hibbett | City Gear by creating a distinctive customer experience and building customer loyalty. The role emphasizes outstanding customer service and merchandise sales. In the Store Manager’s absence, the Manager in Training assumes supervisory control of the store and is trained to perform the Store Manager’s responsibilities.

Requirements

  • Experience working in a retail environment; footwear and athletic apparel experience is preferred.
  • 1–3 years of customer service experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Ability to assist in managing a team and keep up with overall goals and profits.
  • Self-starter with initiative to take on important tasks without being asked.
  • Strong attention to detail and ability to handle multiple tasks accurately.
  • Team player with a passion for outstanding customer service and selling merchandise.

Nice To Haves

  • Retail experience in footwear and athletic apparel.

Responsibilities

  • Assist the Store Manager in controlling company assets.
  • Work with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, scheduling, and other departmental and store responsibilities.
  • Assume responsibility for the entire store in the Store Manager’s absence.
  • Provide employees and customers with product and departmental knowledge and guidance as needed.
  • Monitor inventory, sales statistics, and expenses to support profitability across departments.
  • Direct staff to ensure departmental responsibilities and standards are completed.
  • Keep the Store Manager informed about inventory movement and customer trends.
  • Maintain quality customer service, including welcoming customers and helping multiple customers during peak periods.
  • Promote and sell company services and merchandise.
  • Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company communications.
  • Protect company assets and financial information by ensuring internal controls are accurate and effective, and report potential fraud risks to management or appropriate officials.
  • Perform general administrative duties as needed and train in the Store Manager’s responsibilities.
  • Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems.
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