Manager in Training

Career Opportunities with Now Optics•Elk Grove, CA
•Onsite

About The Position

Stanton Optical is hiring a Manager in Training to develop future leaders and help patients and customers find eyewear through the company’s sales process. The role focuses on creating an easy and memorable customer experience, supporting store sales, and contributing to the store’s operations and brand standards. The position is based at a store location and reports to the Brand Manager. The stated hourly wage range is $19 to $22, plus bonus and 2% commission on personal sales. Stanton Optical is a full-service retail optical provider focused on accessible, affordable eye care and quality eyewear. Its vision is to modernize the eye care experience for all people, and its mission is to make eye care easy. The company describes its values as iCARE: Integrity, Collaboration, Accountability, Respect, and Empowerment.

Requirements

  • At least one year of proven experience delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment.
  • Demonstrated leadership ability with at least three years of experience in a fast-paced retail environment.
  • Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
  • Ability to communicate effectively with a diverse group of people.
  • Schedule flexibility; work hours are determined based on business needs.
  • Knowledge of MS Word, Google Docs, or similar tools.

Nice To Haves

  • An associate degree or two years of store management experience.
  • Passion for outstanding customer and patient care and interest in sharing that passion with others.
  • Strong interest in learning, embracing, and fostering innovation among the team.
  • Ability to promote high work standards and empower others to have an entrepreneurial mentality.
  • Optical experience.

Responsibilities

  • Greet patients and customers as they enter the store and identify their needs to provide an easy and memorable experience.
  • Present available promotional products and services.
  • Answer customer inquiries.
  • Resolve customer complaints, help dissatisfied patients, and provide solutions.
  • Meet established sales goals while complying with company and local policies and procedures.
  • Follow quality-control standards, including OSHA and other safety requirements.
  • Maintain brand standards by performing basic housekeeping duties as needed.
  • Perform other duties as assigned and required.

Benefits

  • Medical, dental, and prescription drug coverage for eligible employees.
  • Company-paid life and short-term disability coverage.
  • Free eyeglasses, including two pairs annually with no dollar limit.
  • Identity theft protection.
  • Pet insurance.
  • Paid time off that increases with seniority.
  • Professional development and promotion opportunities.
  • Employee recognition programs.
  • Employee Assistance Program (EAP).
  • Friends and Family discounts on company products.
  • Competitive variable compensation, including bonus and sales commission.
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