Manager In Training (Part-Time)

Hibbett•Jacksonville, FL

6d•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. The role develops knowledge of each product area and department, helps determine methods for achieving store goals and initiatives, and upholds company policies, procedures, and visual standards. The Manager in Training promotes sales and promotions and serves as an ambassador for Hibbett I City Gear, delivering a distinctive customer experience and helping acquire and retain customers. The position assumes supervisory control and Store Manager responsibilities when the Store Manager is absent. The role supports asset control, selling, restocking, merchandising, ordering, scheduling, inventory oversight, and profitability. It provides guidance to employees and customers across departments, directs staff to meet department standards, monitors inventory movement and customer trends, and maintains quality customer service. The position also performs administrative duties and helps protect company assets and financial information by ensuring effective internal controls and reporting potential fraud risks. In the Store Manager’s absence, the Manager in Training supervises employees under company policies and applicable laws. Supervisory duties include interviewing and training employees, planning and directing work, assigning duties, and resolving problems.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager with overall store operations, administrative duties, and control of company assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store and supervisory control when the Store Manager is absent.
Provide knowledge and guidance to employees and customers in all departments.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to complete department responsibilities and meet standards.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including assisting customers as they enter the store and helping multiple customers during peak periods.
Promote and sell Hibbett I City Gear services and merchandise, including sales and promotions.
Uphold company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals and company communications.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective and reporting potential fraud risks to management or appropriate officials.
When supervising in the Store Manager’s absence, interview and train employees, plan and direct work, assign duties, and resolve problems.