Manager In Training (Part Time)

Hibbett•Terre Haute, IN

4d•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties and develops knowledge across product areas and departments. The role helps determine methods and approaches for accomplishing store goals and initiatives, follows company policies and visual standards, and promotes sales and promotions. As an ambassador for Hibbett I City Gear, the Manager in Training provides a distinctive customer experience, supports customer acquisition and retention, and promotes merchandise and services. The Manager in Training assumes supervisory control and responsibility for the store when the Store Manager is absent and is trained in the Store Manager’s responsibilities. The position supports asset control, sales, restocking, merchandising, ordering, scheduling, inventory awareness, profitability, staff direction, and customer service. It also includes administrative work and supervisory duties such as interviewing and training employees, assigning and directing work, and resolving problems.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and accurately.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, scheduling, departmental responsibilities, and overall store responsibilities.
Assume responsibility for the entire store in the Store Manager’s absence.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability across departments.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Protect company assets and financial information by ensuring effective internal controls and reporting potential fraud risks to management or appropriate officials.
Perform general administrative duties and train in the Store Manager’s responsibilities.
In the Store Manager’s absence, supervise employees, including interviewing and training, planning and assigning work, directing work, and resolving problems.