Manager In Training (Part-Time)

Hibbett•Richardson, TX

6d•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. The role requires knowledge of each product area or department and support in determining methods to achieve store goals and initiatives. The Manager in Training upholds company policies, procedures, and visual standards; promotes sales and promotions; and represents Hibbett | City Gear by creating a distinctive customer experience and building customer loyalty. The position is trained in the Store Manager’s responsibilities and assumes supervisory control of the store when the Store Manager is absent. The Manager in Training helps manage store assets and departmental responsibilities, including selling, restocking, merchandising, ordering, and scheduling. The role monitors inventory, sales, and expenses; guides staff and customers; maintains customer-service standards; and protects company assets and financial information through effective internal controls. When supervising employees, the role may interview and train staff, plan and direct work, assign responsibilities, and resolve problems.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist with managing a team and keeping up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager with controlling store assets and carrying out overall store operations and administrative duties.
Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, scheduling, and other departmental and store responsibilities.
Assume responsibility for the entire store in the Store Manager’s absence and perform duties for which the Store Manager has provided training.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability across departments.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including welcoming customers and assisting multiple customers during peak periods.
Promote and sell the services and merchandise offered by Hibbett | City Gear.
Follow company policies, procedures, and standards, including those in operations, personnel, visual, and customer-service manuals and company communications.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective and reporting potential fraud risks to management or appropriate officials.
In the Store Manager’s absence, supervise employees in accordance with organizational policies and applicable laws, including interviewing and training employees, planning and directing work, assigning tasks, and resolving problems.
Perform general administrative duties as needed.