Manager In Training (Part Time)

Hibbett•Collierville, TN

9d•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. The role requires knowledge of each product area or department, support in determining methods to accomplish store goals, and adherence to company policies, procedures, and visual standards. The Manager in Training promotes sales and promotions and represents Hibbett I City Gear by delivering a distinctive customer experience and building customer loyalty. In the Store Manager’s absence, this position assumes supervisory control of the store and is trained in the Store Manager’s responsibilities. The position supports sales, restocking, merchandising, ordering, scheduling, inventory oversight, and profitability. It provides guidance to employees and customers, maintains customer-service standards, and helps protect company assets and financial information through effective internal controls and escalation of potential fraud risks. This is a part-time, non-exempt position in Collierville, Tennessee, reporting to the Store Manager. The listed hourly rate is $11.50.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, scheduling, and other store responsibilities.
Assume responsibility for the entire store when the Store Manager is absent.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including assisting customers as they enter and serving multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer-service manuals, as well as company memos.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective, and report potential fraud risks to management or appropriate officials.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems.