Manager In Training (Part Time)

Hibbett•Cincinnati, OH

4d•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. This role builds knowledge across product areas and departments, helps determine methods for achieving store goals and initiatives, and upholds company policies, procedures, and visual standards. The Manager in Training promotes sales and promotions and represents Hibbett I City Gear by creating a distinctive customer experience and helping acquire and retain customers. The role emphasizes outstanding customer service and merchandise promotion. In the Store Manager’s absence, the Manager in Training assumes supervisory control of the store and performs responsibilities for which they have been trained. The position also helps manage store assets, inventory, sales, expenses, staffing, merchandising, and departmental standards. It provides guidance to employees and customers, maintains customer-service quality, handles administrative duties, and protects company assets and financial information by supporting effective internal controls and reporting potential fraud risks. The Manager in Training supervises employees when the Store Manager is absent, including interviewing and training employees, planning and directing work, and resolving problems in accordance with company policies and applicable laws.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager with store operations and administrative duties.
Assist in controlling store assets.
Work with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Provide knowledge and guidance to employees and customers across departments.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective and reporting potential fraud risks to management or appropriate officials.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Supervise employees in the Store Manager’s absence, including interviewing and training, planning and directing work, and resolving problems.