Manager In Training (Part Time)

Hibbett•Nashville, TN
•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. The role requires knowledge of each product area or department and helps determine methods and approaches for accomplishing store goals and initiatives. The Manager in Training upholds company policies, procedures, and visual standards, promotes sales and promotions, and represents Hibbett I City Gear by creating a positive customer experience and building customer loyalty. The position is trained in the Store Manager’s responsibilities and assumes supervisory control of the store when the Store Manager is absent. The role also supports asset control, merchandising, restocking, ordering, scheduling, inventory awareness, and profitability across departments. It provides guidance to employees and customers, maintains customer service standards, performs administrative duties as needed, and protects company assets and financial information by following internal controls and reporting potential fraud risks.

Requirements

  • Experience working in a retail environment; footwear and athletic apparel experience is preferred.
  • 1–3 years of customer service experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Ability to assist in managing a team and keep up with overall goals and profits.
  • Self-starter with initiative to take on important tasks without being asked.
  • Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
  • Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

  • Retail experience in footwear and athletic apparel.

Responsibilities

  • Assist the Store Manager in controlling store assets.
  • Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, scheduling, and other store and departmental responsibilities.
  • Assume responsibility for the entire store in the Store Manager’s absence.
  • Provide knowledge and guidance to employees and customers across departments as needed.
  • Monitor inventory, sales statistics, and expenses to support profitability.
  • Direct staff to ensure departmental responsibilities and standards are completed.
  • Keep the Store Manager informed about inventory movement and customer trends.
  • Maintain quality customer service and provide assistance to customers, including during peak periods.
  • Promote and sell company services and merchandise.
  • Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals and company communications.
  • Protect company assets and financial information by ensuring internal control procedures are effective and reporting potential fraud risks.
  • Perform general administrative duties as needed and train in the Store Manager’s responsibilities.
  • Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and directing work, and resolving problems.
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