Manager In Training (Part-Time)

Hibbett•Santa Fe, NM
•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. The role requires knowledge of each product area or department and supports determining methods and approaches to meet store goals and initiatives. The Manager in Training upholds company policies, procedures, and visual standards, promotes sales and promotions, and helps create a distinctive customer experience to acquire and retain customers. This person is trained in the Store Manager’s responsibilities and assumes supervisory control of the store when the Store Manager is absent.

Requirements

  • Experience working in a retail environment; footwear and athletic apparel experience is preferred.
  • 1–3 years of customer service experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Ability to assist in managing a team and keep up with overall goals and profits.
  • Self-starter with initiative to take on important tasks without being asked.
  • Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
  • Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

  • Retail experience in footwear and athletic apparel.

Responsibilities

  • Assist the Store Manager in controlling company assets.
  • Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, scheduling, and other store responsibilities.
  • Assume responsibility for the entire store when the Store Manager is absent.
  • Provide knowledge and guidance to employees and customers across departments as needed.
  • Monitor inventory, sales statistics, and expenses to support profitability.
  • Direct staff to ensure department responsibilities and standards are completed.
  • Keep the Store Manager informed about inventory movement and customer trends.
  • Maintain quality customer service, including assisting customers as they enter and helping multiple customers during peak periods.
  • Promote and sell company services and merchandise.
  • Follow company policies, procedures, and standards in operations, personnel, visual presentation, customer service, and company communications.
  • Protect company assets and financial information by ensuring effective internal controls and reporting potential fraud risks to management or appropriate officials.
  • Perform general administrative duties and train in the Store Manager’s responsibilities.
  • Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems.
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