Manager In Training (Full Time) - Wadesboro, NC

Hibbett•Wadesboro, NC

14d•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. The role requires knowledge of each product area or department and supports methods and approaches for achieving store goals and initiatives. The Manager in Training upholds company policies, procedures, and visual standards, promotes sales and promotions, and serves as an ambassador for Hibbett I City Gear by creating a distinctive customer experience and helping acquire and retain customers. The position emphasizes outstanding customer service and merchandise promotion. In the Store Manager’s absence, the Manager in Training assumes supervisory control of the store and is trained in the Store Manager’s responsibilities. The role also supports asset protection, merchandising, inventory and sales monitoring, staff direction, and general administrative work. It supervises employees when the Store Manager is absent, including interviewing and training, assigning and directing work, and resolving problems.

Requirements

Experience working in a retail environment.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player with a passion for outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel is preferred.

Responsibilities

Assist the Store Manager in controlling Hibbett I City Gear’s assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, scheduling, and other department and store responsibilities.
Assume responsibility for the entire store in the Store Manager’s absence.
Provide knowledge and guidance to employees and customers in all departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability across departments.
Direct staff to ensure department responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including welcoming customers and assisting multiple customers during peak periods.
Promote and sell Hibbett I City Gear services and merchandise.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Uphold company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals and company memos.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective, and report potential fraud risks to management or appropriate officials.
Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems.