Manager In Training (Part Time)

Hibbett•Shelbyville, IN

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. The role requires knowledge of each product area or department and helps determine methods to accomplish store goals and initiatives. The Manager in Training upholds company policies, procedures, and visual standards; promotes sales and promotions; and represents Hibbett I City Gear by creating a positive customer experience and developing long-term customer relationships. The position is passionate about customer service and merchandise sales and assumes supervisory control when the Store Manager is absent, while training in the Store Manager’s responsibilities. The position assists with store assets, sales, restocking, merchandising, ordering, scheduling, inventory, expenses, and profitability. It provides guidance to employees and customers, directs staff in completing department responsibilities, monitors inventory movement and customer trends, and maintains quality customer service. It also performs administrative duties and helps protect company assets and financial information by supporting effective internal controls and reporting potential fraud risks. In the Store Manager’s absence, the Manager in Training supervises employees and carries out supervisory responsibilities under company policies and applicable laws, including interviewing and training employees, planning and directing work, and resolving problems.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling store assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, scheduling, and other store responsibilities.
Assume responsibility for the entire store in the Store Manager’s absence.
Provide knowledge and guidance to employees and customers across departments.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure department responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in operations, personnel, visual presentation, and customer service.
Protect company assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and reporting potential fraud risks.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Supervise employees in the Store Manager’s absence, including interviewing and training, planning and directing work, and resolving problems.