Manager In Training (Part Time)

Hibbett•Milford, DE

5d•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. This role requires knowledge of each product area and department, and supports determining the methods and approaches needed to accomplish store goals and initiatives. The Manager in Training upholds company policies, procedures, visual standards, and promotions, and serves as an ambassador for Hibbett | City Gear by delivering a distinctive customer experience and helping acquire and retain customers. The position promotes merchandise and outstanding customer service, and assumes supervisory control of the store when the Store Manager is absent. The Manager in Training is trained in the Store Manager’s responsibilities and may supervise employees in accordance with company policies and applicable laws.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keeping up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling store assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, scheduling, and other store responsibilities.
Assume responsibility for the entire store in the Store Manager’s absence.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to complete departmental responsibilities and standards.
Keep the Store Manager informed about inventory movement and customer trends.
Ensure quality customer service is maintained, including assisting customers as they enter and serving multiple customers during peak periods.
Promote and sell company services and merchandise.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Uphold company policies, procedures, and standards in operations, personnel, visual merchandising, and customer service materials.
Protect company assets and financial information by ensuring internal controls are accurate and effective, and report potential fraud risks to management or appropriate officials.
In the Store Manager’s absence, supervise employees, including interviewing and training, planning and assigning work, directing employees, and resolving problems.