Manager In Training (Full Time) - Pascagoula, MS

Hibbett•Pascagoula, MS

11d•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. The role requires knowledge of each product area or department and supports determining the methods and approaches needed to achieve store goals and initiatives. The Manager in Training upholds company policies, procedures, and visual standards; promotes sales and promotions; and represents Hibbett I City Gear by creating a distinctive customer experience and building customer loyalty. The position emphasizes outstanding customer service and merchandise sales. In the Store Manager’s absence, the Manager in Training assumes supervisory control of the store and is trained in the Store Manager’s responsibilities.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience, preferably in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Work with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, scheduling, and other departmental and store responsibilities.
Assume responsibility for the entire store when the Store Manager is absent.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability across departments.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including greeting customers and assisting multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals and company memos.
Protect company assets and financial information by maintaining effective internal controls and informing management or appropriate officials of potential fraud risk.
Perform general administrative duties as needed and train in the Store Manager’s responsibilities.
Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning, assigning, and directing work, and resolving problems in accordance with company policies and applicable laws.