Manager In Training (Part-Time)

Hibbett•Richardson, TX
•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. The role requires knowledge of each product area or department and helps determine methods and approaches for achieving store goals and initiatives. The Manager in Training upholds company policies, procedures, and visual standards, promotes sales and promotions, and serves as an ambassador for Hibbett | City Gear by creating a distinctive customer experience and helping acquire and retain customers. The position assumes supervisory control when the Store Manager is absent and includes training in the Store Manager’s responsibilities. The Manager in Training supports asset control and store planning, including selling, restocking, merchandising, ordering, and scheduling. The position monitors inventory, sales statistics, and expenses, directs staff to complete department responsibilities and standards, and keeps the Store Manager informed about inventory movement and customer trends. It also provides customer service and merchandise guidance, performs general administrative duties, and protects company assets and financial information by supporting effective internal controls and reporting potential fraud risks.

Requirements

  • Experience working in a retail environment; footwear and athletic apparel experience is preferred.
  • 1–3 years of customer service experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Ability to assist in managing a team and keep up with overall goals and profits.
  • Self-starter with initiative to take on important tasks without being asked.
  • Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
  • Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

  • Retail experience in footwear and athletic apparel.

Responsibilities

  • Assist the Store Manager in controlling company assets.
  • Consult with the Store Manager on action plans for departmental and overall store responsibilities, including selling, restocking, merchandising, ordering, and scheduling.
  • Assume responsibility for the entire store in the Store Manager’s absence.
  • Provide knowledge and guidance to employees and customers across departments as needed.
  • Monitor inventory, sales statistics, and expenses to support profitability across departments.
  • Direct staff to ensure department responsibilities and standards are completed.
  • Keep the Store Manager informed about inventory movement and customer trends.
  • Maintain quality customer service, including assisting customers as they enter the store and helping multiple customers during peak periods.
  • Promote and sell company services and merchandise.
  • Uphold company policies, procedures, and standards stated in company manuals and communications.
  • Protect company assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management or appropriate officials of potential fraud risks.
  • Perform general administrative duties and train in the Store Manager’s responsibilities.
  • Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems.
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