Manager In Training (Full Time) - Leesburg, FL

Hibbett•Leesburg, FL
•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. The role requires knowledge of each product area or department and helps determine methods and approaches for achieving store goals and initiatives. The Manager in Training upholds company policies, procedures, and visual standards, promotes sales and promotions, and serves as an ambassador for Hibbett I City Gear by creating a distinctive customer experience and building lasting customer relationships. The role emphasizes outstanding customer service and merchandise promotion. In the Store Manager’s absence, the Manager in Training assumes supervisory control of the store and is trained to perform the Store Manager’s responsibilities. This position is based at the Lake Square Mall store in Leesburg, Florida. It is full-time, non-exempt, and pays $16.00 per hour. The Manager in Training reports to the Store Manager and supervises employees when the Store Manager is absent.

Requirements

  • Experience working in a retail environment; footwear and athletic apparel experience is preferred.
  • 1–3 years of customer service experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Ability to assist in managing a team and maintain focus on overall goals and profits.
  • Self-starter with initiative to take on important tasks without being asked.
  • Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
  • Team-oriented and passionate about outstanding customer service and selling merchandise.

Nice To Haves

  • Retail experience in footwear and athletic apparel.

Responsibilities

  • Assist the Store Manager in controlling company assets.
  • Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, scheduling, and other departmental and overall store responsibilities.
  • Assume responsibility for the entire store in the Store Manager’s absence.
  • Provide knowledge and guidance to employees and customers across departments as needed.
  • Monitor inventory, sales statistics, and expenses to support profitability across departments.
  • Direct staff to ensure departmental responsibilities and standards are completed.
  • Keep the Store Manager informed about inventory movement and customer trends.
  • Maintain quality customer service, including welcoming customers and assisting multiple customers during peak periods.
  • Promote and sell company services and merchandise.
  • Perform general administrative duties and train in the Store Manager’s responsibilities.
  • Uphold company policies, procedures, and standards described in company manuals and communications.
  • Protect company assets and financial information by ensuring internal control procedures are accurate and effective, and report potential fraud risks to management or appropriate officials.
  • When the Store Manager is absent, supervise employees by interviewing and training employees, planning and assigning work, directing work, and resolving problems in accordance with company policies and applicable laws.
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