Manager In Training (Part Time)

Hibbett•Nashville, TN

3d•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. This role is knowledgeable across store product areas and departments and helps determine methods and approaches for accomplishing store goals and initiatives. The Manager in Training upholds company policies, procedures, and visual standards, promotes sales and promotions, and represents Hibbett | City Gear in creating a positive customer experience and acquiring and retaining customers. The position is trained in the Store Manager’s responsibilities and assumes supervisory control of the store when the Store Manager is absent. The role supports asset control, selling, restocking, merchandising, ordering, scheduling, inventory awareness, sales and expense monitoring, staff direction, and customer service. It also performs general administrative duties and helps protect company assets and financial information by maintaining effective internal controls and reporting potential fraud risks. In the Store Manager’s absence, the Manager in Training supervises employees in accordance with company policies and applicable laws, including interviewing and training employees, assigning and directing work, and resolving problems.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for departmental and overall store responsibilities, including selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability across departments.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including helping customers as they enter the store and assisting multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, standards, and directions in the operations, personnel, visual, and customer service manuals and company memos.
Perform general administrative duties and receive training in the Store Manager’s responsibilities.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective, and report potential fraud risks to management or appropriate officials.
In the Store Manager’s absence, supervise employees, including interviewing and training, planning and assigning work, directing employees, and resolving problems.