Manager In Training (Part-Time)

Hibbett•Jacksonville, FL

4d•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. The role requires knowledge of each product area or department and helps determine methods to accomplish store goals and initiatives. The Manager in Training upholds company policies, procedures, and visual standards, promotes sales and promotions, and represents Hibbett | City Gear in delivering a distinctive customer experience and retaining customers. The position assumes supervisory control when the Store Manager is absent and receives training in the Store Manager’s responsibilities. The role assists with asset control, selling, restocking, merchandising, ordering, scheduling, inventory awareness, and monitoring sales and expenses. It provides guidance to employees and customers, directs staff in completing department responsibilities, communicates inventory movement and customer trends to the Store Manager, and maintains customer service standards. The Manager in Training also performs administrative duties, promotes merchandise and services, follows company policy manuals and communications, and helps protect company assets and financial information by supporting effective internal controls and reporting potential fraud risks. In the Store Manager’s absence, the position supervises employees and carries out related supervisory responsibilities, including interviewing and training employees, assigning and directing work, and resolving problems.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager with overall operations, administrative duties, and control of store assets.
Consult with the Store Manager on plans for selling, restocking, merchandising, ordering, and scheduling to meet departmental and store goals.
Assume responsibility for the entire store and supervise employees when the Store Manager is absent.
Provide knowledge and guidance to employees and customers across departments.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to complete department responsibilities and standards.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals and company communications.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Help protect company assets and financial information by supporting accurate and effective internal controls and informing management or appropriate officials of potential fraud risks.
When supervising, interview and train employees, plan and assign work, direct employees, and resolve problems.