Manager In Training (Part-Time)

Hibbett•Jacksonville, FL

6d•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. This role requires knowledge of each product area or department and helps determine methods and approaches for achieving store goals and initiatives. The Manager in Training upholds company policies, procedures, and visual standards, promotes sales and promotions, and serves as an ambassador for Hibbett | City Gear by creating a distinctive customer experience and helping acquire and retain customers. The position focuses on outstanding customer service and merchandise sales. In the Store Manager’s absence, the Manager in Training assumes supervisory control of the store and is trained in the Store Manager’s responsibilities. The role assists with asset control, store planning, selling, restocking, merchandising, ordering, scheduling, inventory and sales monitoring, staff direction, customer service, and general administrative duties. It also includes supervisory responsibilities when the Store Manager is absent, including interviewing and training employees, assigning and directing work, and resolving problems.

Requirements

Retail environment experience; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Experience working in footwear and athletic apparel retail.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for departmental and overall store responsibilities, including selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability in all departments.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Ensure quality customer service is maintained, including assisting customers as they enter the store and helping multiple customers during peak periods.
Promote and sell services and merchandise offered by Hibbett | City Gear.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Uphold company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective and reporting potential fraud risks to management or appropriate officials.
Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning, assigning, and directing work, and resolving problems.