Manager In Training (Part Time)

Hibbett•Youngstown, OH

26d•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. This role builds knowledge across all product areas and departments, helps determine approaches to achieve store goals and initiatives, and upholds company policies, procedures, and visual standards. The Manager in Training promotes sales and merchandise, delivers outstanding customer service, and helps create a distinctive customer experience that supports customer acquisition and retention. In the Store Manager’s absence, this role assumes supervisory control of the store and is trained to perform the Store Manager’s responsibilities. The position also supports asset and financial controls, inventory and sales oversight, merchandising, restocking, ordering, and scheduling. The Manager in Training provides guidance to employees and customers across departments, monitors customer and inventory trends, and ensures departments meet their responsibilities and standards. When supervising in the Store Manager’s absence, the role may interview and train employees, assign and direct work, and resolve problems.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, scheduling, and other departmental and store responsibilities.
Assume responsibility for the entire store when the Store Manager is absent.
Provide knowledge and guidance to employees and customers in all departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability across departments.
Direct staff to ensure department responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service and provide extraordinary service, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective and reporting potential fraud risks to management or appropriate officials.
Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems.