Manager In Training (Part Time)

Hibbett•Cleveland, OH

12d•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. The role requires knowledge of each product area or department and helps determine methods and approaches for accomplishing store goals and initiatives. The Manager in Training upholds company policies, procedures, and visual standards; promotes sales and promotions; and serves as a Hibbett | City Gear ambassador by creating a distinctive customer experience and helping acquire and retain customers. This person is passionate about customer service and merchandise promotion, assumes supervisory control when the Store Manager is absent, and is trained in the Store Manager’s responsibilities. The position includes assisting with store assets, sales, restocking, merchandising, ordering, and scheduling; monitoring inventory, sales statistics, and expenses; guiding employees and customers; and ensuring departmental responsibilities and customer-service standards are met. The Manager in Training also performs administrative tasks, protects company assets and financial information, and helps maintain effective internal controls. In the Store Manager’s absence, the role supervises employees in accordance with company policies and applicable laws, including interviewing and training employees, planning and directing work, and resolving problems.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and accurately.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling store assets.
Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, scheduling, and other store responsibilities.
Assume responsibility for the entire store in the Store Manager’s absence.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell Hibbett | City Gear services and merchandise.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective and reporting potential fraud risks to management or appropriate officials.
Supervise employees in the Store Manager’s absence, including interviewing and training, planning and assigning work, directing employees, and resolving problems.