Manger in Training

Circle K•Saint Augustine, FL

22d

About The Position

The Manager in Training performs store leadership and management duties, including recruiting, hiring, training, scheduling, and supervising employees. The role supports excellent customer service, maintains the site’s cleanliness, stock, organization, and image, and ensures that company standards are met for safety, marketing, merchandise display, and pricing. The position develops professional relationships with suppliers and the surrounding community, responds to customer complaints, communicates with employees and the Market Manager, and prepares written performance appraisals. It also organizes site records and ensures required reports are completed accurately and on time. Financial responsibilities include reviewing daily sales and expenses, taking action to maximize sales and net profits, forecasting and budgeting P&L lines, managing merchandise margins, safeguarding funds, and performing other financial analysis. The role generally works indoors but may work outside to clean parking lots and gas pumps or remove garbage. It may involve occasional exposure to cold temperatures in walk-in coolers or freezers and occasional noise. The employee is expected to work with minimal direction and to act as an effective manager, supervisor, and leader. Duties may change based on business needs.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Ability to perform the essential duties and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the skills needed to use one at the site, including analysis of reports and inventory and cash control.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with minimal direction and supervision.

Responsibilities

Recruit, hire, and train employees to support excellent customer service.
Develop, manage, and assign tasks to maintain a clean, stocked, organized site that meets company standards.
Maintain a professional and supportive image among subordinates and the supervisor.
Schedule employees within company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop positive, professional relationships with suppliers.
Promote excellent service and resolve customer complaints in a timely, professional manner.
Promote and ensure a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate performance feedback.
Train employees to meet company standards for customer service, site image, and marketing execution.
Train employees on safety procedures and promote safety awareness.
Ensure employees receive proper communication in a timely manner.
Hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives.
Organize and maintain site files and manuals.
Supervise employees to ensure required and requested reports are completed accurately and on time.
Supervise employees to ensure merchandise is stocked, attractively displayed, and priced correctly.
Ensure required employment-related posters and signs are accessible to employees.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Budget and forecast P&L lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis necessary to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.
Work outside as needed to clean parking lots and gas pumps and take out garbage.