Manager In Training (Part-Time)

Hibbett•Monroe, LA

11d•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. The role requires knowledge of each product area and department and assists in determining approaches to accomplish store goals and initiatives. The Manager in Training upholds company policies, procedures, and visual standards, promotes sales and promotions, and represents Hibbett I City Gear in creating a distinctive customer experience and retaining customers. The position emphasizes outstanding customer service and merchandise sales. In the Store Manager’s absence, the Manager in Training assumes supervisory control and is trained to perform the Store Manager’s responsibilities. The Manager in Training helps control company assets; supports plans for selling, restocking, merchandising, ordering, and scheduling; monitors inventory, sales statistics, and expenses; guides employees and customers; and maintains customer-service standards. The role includes administrative work and, when the Store Manager is absent, supervising employees, including interviewing and training, assigning and directing work, and resolving problems. It also requires protecting company assets and financial information by following internal controls and reporting potential fraud risks.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, scheduling, and other store responsibilities.
Assume responsibility for the entire store when the Store Manager is absent.
Provide knowledge and guidance to employees and customers across departments.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure department responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems.
Protect company assets and financial information by ensuring internal control procedures are effective and accurate, and report potential fraud risks to management or appropriate officials.