Manager In Training (Part-Time)

Hibbett•Forest Park, GA

22d

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. The role requires knowledge of each product area or department and helps determine methods and approaches for achieving store goals and initiatives. The Manager in Training upholds company policies, procedures, visual standards, and promotions, and serves as an ambassador for Hibbett | City Gear by creating a distinctive customer experience and helping acquire and retain customers. This person is passionate about customer service and merchandise sales, assumes supervisory control when the Store Manager is absent, and receives training in the Store Manager’s responsibilities.

Requirements

Experience working in a retail environment, preferably in footwear and athletic apparel.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Responsibilities

Assist the Store Manager in controlling Hibbett | City Gear assets.
Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, scheduling, and other departmental and store responsibilities.
Assume responsibility for the entire store in the Store Manager’s absence.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Ensure quality customer service is maintained.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Provide extraordinary customer service, including greeting customers as they enter and assisting multiple customers during peak periods.
Promote and sell the services and merchandise offered by Hibbett | City Gear.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company communications.
Protect company assets and financial information by maintaining effective internal controls and informing management or appropriate officials of potential fraud risks.
Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems in accordance with company policies and applicable laws.