Mgr II, Software Engineering

InComm Payments•Atlanta, GA

About The Position

The Senior Manager, Software Engineering is responsible for leading one or more engineering teams delivering complex, high-impact software systems. This role combines strong technical leadership, people management, and operational accountability to ensure reliable delivery, scalability, and alignment with business priorities. You will drive execution across multiple initiatives while developing engineering talent, shaping architecture decisions, and ensuring operational readiness across systems.

Requirements

5–8+ years of software engineering experience
3+ years managing engineering teams
Proven track record delivering complex, distributed systems in production environments
Strong understanding of software architecture and system design
Experience with modern development practices (Agile, CI/CD, DevOps)
Experience with performance, scalability, and reliability engineering
Demonstrated ability to scale teams and deliver through others
Strong decision-making capability in ambiguous and high-pressure environments
Ability to balance technical depth with business priorities

Responsibilities

Lead, coach, and mentor Software Engineers and Engineering Leads across one or more teams
Drive talent strategy, including hiring, retention, succession planning, and performance management
Set clear expectations, goals, and development plans aligned with organizational priorities
Own delivery of major initiatives spanning multiple systems or domains
Ensure predictable execution through strong planning, prioritization, and resource allocation
Drive Agile execution discipline, including sprint planning, backlog management, and delivery metrics
Proactively identify risks, dependencies, and bottlenecks; drive resolution
Guide architectural decisions and ensure alignment with enterprise standards and long-term strategy
Ensure systems are scalable, resilient, and secure, with appropriate observability and operational readiness
Review and influence design, implementation, and testing approaches across teams
Drive adoption of modern engineering practices (CI/CD, DevOps, automation, AI-assisted development, etc.)
Own production health, including incident response, root cause analysis, and remediation
Ensure readiness across monitoring, alerting, dashboards, and runbooks prior to releases
Drive continuous improvements in reliability, performance, and cost efficiency
Partner with Product, Architecture, and Business stakeholders to define roadmaps and priorities
Align engineering execution with business objectives and compliance requirements