Sr Mgr. Software Engineering

UKG•Sunrise, FL

1d•$145,600 - $209,300

About The Position

UKG is seeking a highly experienced and strategic Senior Manager of Software Engineering to lead a critical Continuous Delivery Pro HCM engineering team. This leader will be responsible for driving the delivery of scalable, reliable, and secure software solutions, while partnering closely with cross-functional teams to ensure seamless deployment and operational excellence across environments. The ideal candidate combines strong technical depth with leadership experience, enabling them to guide architectural direction, improve system reliability, and influence outcomes beyond their immediate team. This role requires ownership of key delivery outcomes, strong cross-organizational collaboration, and the ability to operate effectively in complex, high-impact environments.

Requirements

Proven experience as a Software Engineering Manager, or as a Sr. Staff Engineer with a track record of leading cross-team technical initiatives and owning large-scale, production-critical systems.
Strong experience with cloud platforms (AWS, Azure, or GCP) and operating distributed systems at scale.
Deep understanding of CI/CD pipelines and release processes, including tools like GitHub Actions, Jenkins, or GitLab CI/CD.
Expertise in infrastructure as code and configuration management (Terraform, Ansible).
Demonstrated ability to drive outcomes across team boundaries and influence without direct authority.
Strong experience with production operations, incident management, and system reliability improvements.
Solid technical foundation in containerization (Docker), orchestration (Kubernetes), networking, and security practices.
Proven ability to mentor engineers and lead technically, including candidates transitioning from senior IC roles.
Strong problem-solving, communication, and stakeholder management skills.
Bachelor’s or master’s degree in computer science, engineering, or a related field.

Responsibilities

Lead and manage a high-performing software engineering team, providing clear direction, mentorship, and fostering a culture of accountability, ownership, and continuous improvement.
Own end-to-end delivery for the team’s scope, ensuring high-quality, reliable, and predictable execution across development and deployment processes.
Drive strong cross-organizational alignment with SRE, Cloud Platform, and partner engineering teams to resolve dependencies, improve workflows, and ensure successful releases.
Influence system design and technical direction, ensuring solutions meet standards for scalability, resiliency, and security.
Establish and evolve CI/CD practices, improving pipeline reliability, release efficiency, and automation across environments.
Ensure operational excellence, including production readiness, system health, incident response, and root cause remediation.
Participate in and lead on-call escalation as required, serving as a senior escalation point for critical production issues and ensuring timely resolution and follow-through.
Lead complex and high-visibility initiatives, managing risk, coordinating across teams, and delivering on commitments.
Drive continuous improvement in engineering practices, including automation, observability, and deployment reliability.
Partner with product and platform stakeholders to align priorities, balance trade-offs, and deliver business outcomes.
Serve as an escalation point for critical technical and operational issues, driving resolution and preventing recurrence.
Develop and grow engineers, strengthening technical capabilities, ownership mindset, and overall team effectiveness.
Evaluate and adopt tools and technologies that improve engineering efficiency and system reliability.