This role promotes and supports company policies, initiatives, procedures, mission, values, and standards of ethics and integrity. It involves leading process improvement tools and methods such as 5S, root cause analysis, six sigma, and time and motion studies to eliminate Quality losses and deviations within a Distribution Center, according to Network Process Structure and Walmart Performance System (WPS) programs. The position compiles and submits deviations to existing One Best Way playbooks and provides input to Divisional Focused Improvement Teams on project ideation and replication opportunities. It also assists with the tactical deployment of the Quality Excellence WPS program methodology, manages project execution of top Quality losses in the functional area, and assists in building the capability of other area managers and associates. The role supports the creation of area Quality loss profile analysis and performance metrics, develops gap analysis to support WPS integration, and leads Quality-related savings projects within the area of responsibility by removing loss from the process. It supports Department Managers with WPS programs, projects, associate engagement, and KPI improvements within the process area. The position delivers expected functional area results through Key Performance Indicator (KPI) analysis, loss elimination, and by creating standard work to reduce process variation. It also assists with the review and response of Quality-focused process improvement projects owned by area managers. The role coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning. Additionally, it provides supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace. It ensures compliance with company policies and procedures and supports the company mission, values, and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices. The role embodies the values of Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence.
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Job Type
Full-time
Career Level
Manager