This role is responsible for promoting and supporting company policies, initiatives, procedures, mission, values, and standards of ethics and integrity. The position leads process improvement tools and methods such as 5S, root cause analysis, Six Sigma, and time and motion studies, focusing on eliminating quality losses and deviations in a Distribution Center according to the Network Process Structure, using Walmart Performance System (WPS) programs. The role compiles and submits deviations to existing One Best Way playbooks, provides input to Divisional Focused Improvement Teams on project ideation and replication opportunities, and assists with the tactical deployment of the Quality Excellence WPS program methodology. It also manages project execution of top quality losses in the functional area, assists in building the capability of other area managers and associates, and contributes to the creation of area quality loss profile analysis and performance metrics, developing gap analysis to support WPS integration. The Manager II, Quality Engineer leads quality-related savings projects within their area of responsibility by taking loss out of the process, while supporting Department Managers with WPS programs, projects, associate engagement, and KPI improvements within the process area. They deliver expected functional area results through Key Performance Indicator (KPI) analysis and loss elimination, create standard work to reduce process variation, and assist with the review and response of quality-focused process improvement projects owned by area managers. Additionally, this role coordinates, completes, and oversees job-related activities and assignments, develops and maintains relationships with key stakeholders, supports plans and initiatives to meet customer and business needs, identifies and communicates goals and objectives, and builds accountability for and measures progress in achieving results. It also identifies and addresses improvement opportunities, demonstrates adaptability, and promotes continuous learning. The role provides supervision and development opportunities for associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace. It ensures compliance with company policies and procedures, supports the company mission, values, and standards of ethics and integrity, and implements related action plans. The position utilizes and supports the Open Door Policy and provides direction and guidance on applying these in executing business processes and practices.
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Job Type
Full-time
Career Level
Manager