Manager I (Compliance, Operations, Risk & Safety)
About The Position
Manages, directs, and supervises staff and implements policies and tactical plans for assigned risk areas. Manages one or more processes related to identifying, analyzing, controlling, or managing those risks and may apply direct expertise personally. Supports peer operational managers with detailed case treatment or specific risk areas and may participate in cross-functional committees focused on particular risks. Manages professionals and/or leaders and is accountable for team performance and results. Decisions are guided by policies, resources, and the business plan. Develops, manages, and guides operational initiatives to achieve tactical objectives.
Requirements
- Broad knowledge of applicable federal and state laws, rules, and regulations.
- Broad knowledge of banking and financial industry trends, products, and services.
- Broad knowledge of debit and/or credit card fraud issues, patterns, and processes.
- Experience leading and managing an analytics operation, preferably in a large financial institution, including operational and regulatory risk controls.
- Experience demonstrating thought leadership, initiative, decision-making, and creativity in solving business problems.
- Experience managing multiple priorities independently and/or in a team environment to achieve goals.
- Broad knowledge of regulatory and industry standards affecting financial and debit/credit card products, fraud detection, analytics, trends, programs, and industry regulations.
- Experience analyzing data to identify red flags for operational risks.
- Experience supervising and leading employees.
- Experience working with staff at all levels, management, stakeholders, and vendors.
- Bachelor’s degree in Business Administration, Auditing, or a related field, or an equivalent combination of training, education, and experience.
- Applicants must be authorized to work in the United States without current or future sponsorship.
Nice To Haves
- Master’s degree in a related field or an equivalent combination of training, education, and experience.
Responsibilities
- Conceptualize and implement tools, methods, and programs to identify and mitigate operational and regulatory risks, manage risk exposure, and ensure best practices and compliance with regulations and policies.
- Oversee functional and operational reviews, root cause analysis, analysis of existing business risk, and the design and implementation of internal controls.
- Develop and implement Key Risk Indicators (KRIs) to detect and monitor risk exposure.
- Oversee identification and remediation of control deficiencies, conduct quality control reviews, develop solutions to strengthen controls, and oversee corrective actions to support management decisions and mitigate operational and regulatory risks.
- Communicate quality assurance procedures, existing protocols, and effective controls.
- Evaluate the adequacy of corrective action taken on past reviews and report on the status of approved recommendations.
- Partner with management and key staff from other business units to identify processes, investigate operational risk issues, and develop solutions.
- Ensure understanding and implementation of new operational risk policies and procedures.
- Develop and translate strategy and goals into branch objectives, plans, and actions.
- Manage, direct, and supervise staff and be accountable for team performance and results.
Benefits
- Highly competitive pay
- Generous benefits and perks
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Manager
