Manager I, Sterile Processing - Travel

STERIS Corporation•Salt Lake City, UT

55d•$79,688 - $103,125•Remote

About The Position

Oversees the management and facilitates production, projects, and quality within Customer IPS engagements. Ensures Customer’s expectations are met by managing activities and complying with contractual obligations. Provides on-site support, training and communication to contracted facilities sterile processing department management and personnel. Ensures SPD compliance with the Department of Health, JC, OSHA, CDC, AAMI and AORN standards and facility policies and procedures. This position requires up to 100% travel.

Requirements

Bachelor’s degree and 1+ years leadership experience in SPD or related field, or High School Diploma and 6 years of SPD experience with 3 years in a leadership role.
Good working knowledge of Microsoft Office applications (4+ Years).
Experience in process management and quality control (1+ Year).
Active certification in sterile processing/central sterile via CBSPD or HSPA required. If not certified at point of hire, it must be obtained within 12 months of hire.
Maintain valid driver’s license, vehicle insurance and be available to operate a vehicle as needed to meet travel requirements.
Able to travel across the US and meet applicable Customer credentialing requirements.

Nice To Haves

Overseeing directly/indirectly 15+ employees.
Prior travel experience.
Prior leadership experience in a manager role.
Decision making authority.
Knowledge of healthcare logistics and supply chain management.
Extensive knowledge of Sterile Processing, Operating Room and Material Management functions.
Presentation skills/experience.
Ability to work in a fast-paced dynamic environment.
Possess an understanding of accountability tools - Coaching documents, MBOs, Performance Reviews.
Ability to stay calm and maintain a high level of professionalism under high pressure situations.
Ability to conduct root cause analysis.
Ability to build project plans.
Instrument tracking software and employee management system experience.
Medical instrument knowledge.
Knowledge of Sterile Processing, Operating Room and Material Management functions.

Responsibilities

Develop and manage an engaged team to provide excellent day-to-day service that meets the Customer’s needs and contractual obligations.
Interview, hire, assist with training, coach and discipline employees to meet company objectives and Customer requirements.
Build and maintain a culture of EE Engagement and Retention through regular communication and on-going training.
Utilize staffing tools and communicate to Customer the appropriate staff mix and properly align staff with fluctuating demand.
Ensure delivery of Customer Key Performance Indicators (KPI’s) and conduct regularly scheduled meetings with Customer(s) to review quality metrics and project plans.
Maintain professional relationships with all Customer service departments to ensure effective and efficient support to the Customer as it relates to the scope of the contract including the ability to manage expectations with the scope of work.
Resolve client issues in a timely and efficient manner.
Execute the implementation plan weekly to ensure target dates are met and barriers identified.
Educate and train Customer leadership in all aspects of contracted services.
Implement and hold the team accountable through leadership routines.
Ensure proper operational processes are followed by all members of the STERIS IMS team in conjunction with the Department of Health JC, OSHA, CDC, AAMI, AORN standards and facilities goals and policies.
Ensure accuracy and completeness of all administrative documents and functions (time records, count sheets, inventories, billing, etc.) required by the Customer and STERIS.
Manage an operating budget for STERIS and understand that all decisions can have a financial impact and manages within the budget.
Use STERIS playbook and related tools to identify areas of deficiencies and creates Corrective Action Plans to manage improvement.