Manager I, Data Entry

Reed Technology • Oklahoma City, OK

1d

About The Position

The Data Entry Manager I is responsible for overseeing data entry operations and ensuring the accurate and efficient processing of business and statistical information. This role manages a team of data entry professionals and is accountable for performance, quality, and alignment with operational and service objectives.

Requirements

• 3–5 years of experience in data entry, operations, or a related field
• Demonstrated people management or team lead experience in a structured environment
• Experience operating data entry systems and processing business or statistical data
• Working knowledge of technical tools including SQL (querying), SharePoint lists, and Microsoft Excel
• Experience in data processing and handling large datasets
• Proven ability to work in customer-facing environments
• Technical proficiency with data tools and systems (SQL, Excel, SharePoint)
• Strong organizational, prioritization, and problem-solving abilities
• Ability to adapt to changing operational demands and meet deadlines
• Excellent communication skills, with the ability to interact with both internal stakeholders and customers

Responsibilities

• Lead and manage day-to-day data entry operations, including the input and verification of standard and complex coded or uncoded data
• Supervise and develop a small team of data entry associates and/or team leads, ensuring high performance and accountability
• Establish priorities and allocate resources to meet service-level agreements and operational goals
• Monitor performance metrics and implement improvements to meet productivity, accuracy, and quality standards
• Apply organizational policies and business plans to guide decision-making with moderate oversight
• Conduct performance evaluations, set employee objectives, and make compensation recommendations
• Identify and implement process improvements to enhance efficiency, accuracy, and workflow effectiveness
• Collaborate with cross-functional teams and engage with customers to support business needs and service delivery
• Manage customer-facing interactions related to data processing, ensuring professionalism and responsiveness

Benefits

• Comprehensive, multi-carrier program for medical, dental and vision benefits
• 401(k) with match and an Employee Share Purchase Plan
• Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed